Shipping + Pick Up FAQ
FREE SHIPPING OVER $50 (CAD) TO CANADA & USA
(not including taxes and after any discounts applied)
SHIPPING
All items are shipped with Canada Post and there may be various shipping options available to you at checkout.
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Canadian Lettermail 🍁 |
Lettermail Disclaimer (a.k.a. The Gamble With Canada Post) Listen, we get it—shipping in Canada costs about as much as a small pony, so we offer Lettermail as a budget-friendly option. But here’s the catch: once your package is tossed into the Canada Post abyss, it’s basically traveling by moose-back. 🦌 No tracking. No updates. Just vibes. Yes, it’s cheaper. Yes, it might take a scenic detour across the country before finding you. And yes, sometimes it straight up disappears into the void (sorry, we don’t have a search party on standby). That’s why we highly recommend upgrading to tracked shipping if you like knowing where your stuff actually is. Important Note:
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Canadian Parcel through Canada Post |
Shipping Options: Choose Your Own Adventure At checkout, you’ll see a few different shipping options—ranging from “I need this yesterday” to “I’m cool with waiting, I’ve got snacks” . Pick whichever fits your mood (and budget). If you qualify for free shipping or choose one of the tracked options, you’ll get a shiny tracking number so you can stalk your package like it’s your ex’s Instagram. Bonus: insurance up to $125 is automatically included, because life happens (and sometimes boxes get yeeted a little too hard). We package everything with love and way too much tape, but if your order shows up looking like it fought a bear 🐻, snap a few pics and send them to hello@littleprairiecraftco.com. We’ll either replace it or refund it—your call. |
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United States ⭐ (The VIP Presidential Treatment) |
Good news, American friends—your packages don’t have to canoe across the border or hitchhike through customs. We ship straight from our Montana location using trusty USPS labels, so your order arrives safe, sound, and trackable (because mystery packages are only fun in movies). Even better? No tariffs. No duties. No surprise fees that show up like that one relative at Thanksgiving who “just happened to be in the neighborhood.” Just smooth, cost-efficient shipping from our place to yours. |
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Free Shipping Policy |
When you qualify for free shipping, congrats—you’ve unlocked the Golden Ticket of online shopping. But here’s the deal: we pick the shipping method. That means your package might travel by Lettermail (cheap but mysterious), Tracked Parcel (the “where are you now?” option), or USPS (our Montana hookup for U.S. pals). Why? Because free shipping is on our dime, and we’ll always choose the most practical way to get your goodies to you safely (especially in this economy). But don’t worry—we package everything with extreme TLC, and most orders arrive faster than you expect. |
Local Pick Up
We’re happy to offer local pick up in at our residential workshop at 40 Wapiti Drive in Devon, Alberta. You can skip shipping fees and collect your order directly from us. Your order will be in the mailbox with your name on it.
How it works
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Once your order is ready, you’ll receive a completion email (check your junk folder just in case!).
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Please reply to that email with the date you’d like to pick up. We will pop it into the mailbox in the morning by 8 am, you can grab anytime
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Orders must be picked up within 7 days of your completion email.
Local Pick Up FAQ
Can someone else pick up my order for me?
Yes! Just make sure they know the name the order was placed under and the arranged pick up time.
What if I can’t make it within 7 days?
If you know ahead of time, please let us know. Otherwise, shipping charges will apply after the 7-day window.
Can I pop in anytime to grab my order?
No — we need you to confirm a day and time by email before coming, so we can have your order ready and set aside.
What if I forget to pick up my order?
On the 8th day, we’ll send you a shipping invoice. If it’s not paid by the 10th day, your order will be cancelled and no refunds will be issued.